Check the phone permissions for the Garmin Connect app.For Android, go to Settings > Apps > Connect > Mobile data & Wi-Fi> toggle on Background data.For Apple devices, go to Settings > General > Background App Refresh > and toggle on for Connect.To work, Connect app must remain open in the background. Verify that Garmin Connect runs or refreshes in the background.Make sure you turn off any battery savings features on your phone, like low power mode (iOS) or battery saver (Andriod.).Find these settings on your Garmin device itself using Menu > Power Manager > Battery Saver > Off or Menu > Activity Settings > Power Save Timeout and choose Extended instead of Normal.Check that your Garmin is not in power save mode.Try disconnecting all other BT active devices, such as headphones, speakers, etc.Temporarily remove other Bluetooth-connected devices from your phone.If you connect your Garmin to more than one mobile device (like a phone and a tablet), make sure those two devices are not in the vicinity of each other, turn one of the devices off, or turn off Bluetooth on one of them.Update the Garmin Connect app to the latest version in the App Store (Apple) or Google Play (Android.).Fully charge your Garmin device, especially if it’s a new device or you haven’t used it in a long time.Garmin Express not finding device, searching, or saying it’s incompatible?Īs an Amazon Associate, we earn from qualifying purchases using links in this post.3: what’s the best activity tracker for your kids? What to do when your Garmin watch isn’t getting a GPS signal or is dropping that signal? Let’s fix it!.5 Are some of your Garmin’s activity or other data missing after syncing?.4.1 Try syncing your Garmin device to your computer.4 Is your Garmin still not syncing or connecting with Connect? Try using Garmin Express.Remove and re-add your watch from your phone’s Bluetooth settings Remove and then re-add the Garmin watch from the Connect App Delete and reinstall the Garmin Connect app Turn the Bluetooth (BT) setting on your phone off and then back on 3 Have trouble syncing your watch and with Garmin connect?.2.1 Don’t see a green dot next to your Garmin device?.2 Here’s how to sync your Garmin watch or tracker with the app.After that, you may fix the problem about device not detected by Garmin Express. you need to uninstall Garmin Express from your computer, and then go to the Garmin Express official website to download and install the latest version. If all the ways above can’t solve the problem, you can try the last way to solve the problem “Garmin Express not finding a device”. Solution 5: Uninstall and Reinstall Garmin Express If you find an update available here, you need to click Install Now and follow the instruction to complete the update.Check for Updates to Express in the next.Click the Settings in the Garmin Express.For this situation, you can try the following steps to resolve it: One of the reasons why the “Garmin Express not finding devices” issue occurs is that your Garmin Express is not the newest one, so it can’t detect the devices. Solution 4: Ensure That Garmin Express Is Up to Date When the computer restarts, open the Garmin Express and try to detect the device again.Then, click the Start icon and click Restart to restart the computer. Click End task from the drop-down menu.Right-click the Garmin Express from the list of the programs.
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